1 00:00:00,920 --> 00:00:04,440 [ELECTRONIC MUSIC] 2 00:00:13,840 --> 00:00:17,960 Welcome to this video-lecture of Live Text Access: 3 00:00:18,000 --> 00:00:21,240 Training for real-time intralingual subtitlers. 4 00:00:24,080 --> 00:00:28,520 This is unit 4. Entrepreneurship and service competence. 5 00:00:28,560 --> 00:00:31,560 Element 3: Business strategies. 6 00:00:33,400 --> 00:00:35,360 My name is Julia Borchert 7 00:00:35,400 --> 00:00:39,600 and this lecture is about developing an own service portfolio. 8 00:00:39,640 --> 00:00:46,120 The materials are created by SUBTI-Access and ZDF Digital. 9 00:00:47,560 --> 00:00:49,720 This is the learning outcome: 10 00:00:49,760 --> 00:00:53,440 The trainee can develop an own service portfolio 11 00:00:53,480 --> 00:00:55,840 and adapt it to the market needs. 12 00:00:57,120 --> 00:00:59,040 Here you see the agenda. 13 00:00:59,080 --> 00:01:02,400 At first something about identification of strengths, 14 00:01:02,440 --> 00:01:05,160 weaknesses, opportunities and threats. 15 00:01:05,200 --> 00:01:08,760 After that we will have a look how to create a business model 16 00:01:08,800 --> 00:01:11,760 with the help of the canvas business model. 17 00:01:11,800 --> 00:01:14,680 And at the end a portfolio analysis 18 00:01:14,720 --> 00:01:18,080 using the Boston Consulting Group - Matrix. 19 00:01:21,720 --> 00:01:25,680 Let’s get started with a method how to Identify strengths, 20 00:01:25,720 --> 00:01:28,600 weaknesses, opportunities and threats. 21 00:01:30,960 --> 00:01:33,520 The SWOT Analysis. 22 00:01:33,560 --> 00:01:37,800 A SWOT Analysis provides a comprehensive overview 23 00:01:37,840 --> 00:01:41,480 of how you can position yourself on the market. 24 00:01:41,520 --> 00:01:46,200 You can use it when you want to gather information about you, 25 00:01:46,240 --> 00:01:52,800 your business, your organization, or your process, or a special project. 26 00:01:56,800 --> 00:02:02,400 A SWOT Analysis can be implemented via an internal analysis: 27 00:02:02,440 --> 00:02:05,400 brainstorming of your strengths and weaknesses, 28 00:02:05,440 --> 00:02:07,880 your opportunities and threats. 29 00:02:07,920 --> 00:02:11,720 Ideally work in an S-shaped flow. 30 00:02:11,760 --> 00:02:15,440 Start with strengths, then move to weaknesses, 31 00:02:15,480 --> 00:02:19,960 then opportunities, and finally threats. 32 00:02:24,000 --> 00:02:29,040 What exactly is meant by these four factors you should analyse? 33 00:02:29,080 --> 00:02:33,560 Strengths are things internal to your business, organization, 34 00:02:33,600 --> 00:02:38,120 process, or project, that are within your control. 35 00:02:38,160 --> 00:02:43,200 Weaknesses are also internal factors within your control. 36 00:02:43,240 --> 00:02:48,560 These might be obstacles, blockers, or other things 37 00:02:48,600 --> 00:02:51,680 that obstruct your ability to meet your goals. 38 00:02:52,680 --> 00:02:58,520 Opportunities should be treated as external factors that the business, 39 00:02:58,560 --> 00:03:04,720 organization, process, or project should or could develop. 40 00:03:04,760 --> 00:03:09,600 Ideally, these already exist in some fashion. 41 00:03:09,640 --> 00:03:13,440 Threats are external factors to your business, 42 00:03:13,480 --> 00:03:16,280 organization, process, or project. 43 00:03:16,320 --> 00:03:21,280 These are beyond your control but are good to be aware of 44 00:03:21,320 --> 00:03:23,520 because of the potential risk. 45 00:03:27,360 --> 00:03:29,600 Answer the following questions 46 00:03:29,640 --> 00:03:32,840 to start planning your next plan of attack. 47 00:03:32,880 --> 00:03:38,520 How do you use your strength to take advantage of opportunities? 48 00:03:38,560 --> 00:03:41,560 And how do you overcome weakness 49 00:03:41,600 --> 00:03:46,320 preventing you from taking advantage of opportunities? 50 00:03:48,160 --> 00:03:53,400 Furthermore: How can your strength reduce the probability of threats? 51 00:03:53,440 --> 00:03:59,280 What can you do about your weakness to make the threats less likely? 52 00:04:01,280 --> 00:04:05,480 Let’s take a look at creating a business model now. 53 00:04:07,920 --> 00:04:10,720 What is the Business Model Canvas? 54 00:04:10,760 --> 00:04:15,000 It facilitates the structured and clear presentation 55 00:04:15,040 --> 00:04:17,000 of your business model. 56 00:04:17,040 --> 00:04:21,680 The Business Model Canvas serves for the analysis 57 00:04:21,720 --> 00:04:23,600 of existing business models 58 00:04:23,640 --> 00:04:26,800 or for the development of new business models. 59 00:04:29,480 --> 00:04:32,600 The right side of the Business Model Canvas 60 00:04:32,640 --> 00:04:36,640 focuses on the customer, the external. 61 00:04:36,680 --> 00:04:42,160 While, the left side of the canvas focuses on the business, internal. 62 00:04:45,440 --> 00:04:48,640 Both - external and internal factors - 63 00:04:48,680 --> 00:04:51,880 meet around the value proposition, 64 00:04:51,920 --> 00:04:55,920 which is the exchange of value between your business 65 00:04:55,960 --> 00:04:58,520 and your customer or clients. 66 00:05:00,840 --> 00:05:05,400 Here you can see an example of a Business Model Canvas structure 67 00:05:05,440 --> 00:05:09,120 with all relevant questions that should be answered. 68 00:05:09,160 --> 00:05:12,200 Like you can see it’s very detailed 69 00:05:12,240 --> 00:05:17,920 and to explain everything now would go beyond the scope. 70 00:05:17,960 --> 00:05:23,120 But you can find this table as a template at the additional material. 71 00:05:32,440 --> 00:05:36,280 Let’s talk now about a portfolio analysis. 72 00:05:37,600 --> 00:05:41,880 BCG-Matrix is named after the Boston Consulting Group 73 00:05:41,920 --> 00:05:49,320 and was created in 1968 by BCG's founder, Bruce Henderson. 74 00:05:49,360 --> 00:05:52,880 This Matrix is a portfolio management framework, 75 00:05:52,920 --> 00:05:57,720 which helps companies to decide how to prefer their different businesses. 76 00:05:59,240 --> 00:06:03,280 It is a table, split into four quadrants, 77 00:06:03,320 --> 00:06:05,640 each with its own unique symbol 78 00:06:05,680 --> 00:06:10,440 that represents a certain degree of profitability. 79 00:06:10,480 --> 00:06:15,920 By assigning each business to one of these four categories, 80 00:06:15,960 --> 00:06:20,760 executives could then decide where to focus their resources 81 00:06:20,800 --> 00:06:24,480 and capital to generate the most value, 82 00:06:24,520 --> 00:06:27,480 as well as where to cut their losses. 83 00:06:29,760 --> 00:06:33,800 Here you can see the colourful Boston Consulting Group Matrix. 84 00:06:33,840 --> 00:06:38,080 I will explain it to you and describe each category very shortly. 85 00:06:38,120 --> 00:06:41,240 Let’s start with the cow. 86 00:06:41,280 --> 00:06:45,000 It's low Growth and High Share at the bottom left: 87 00:06:45,040 --> 00:06:50,840 Companies should milk these “cash cows” for cash to reinvest. 88 00:06:52,840 --> 00:06:58,680 The red one. High Growth, High Share at the top left: 89 00:06:59,680 --> 00:07:05,040 Companies should significantly invest in these “stars” 90 00:07:05,080 --> 00:07:08,600 as they have high future potential. 91 00:07:11,960 --> 00:07:16,720 The purple one. High Growth and Low Share at the top right: 92 00:07:16,760 --> 00:07:21,680 Companies should invest in or discard these “question marks” 93 00:07:21,720 --> 00:07:25,200 depending on their chances of becoming stars. 94 00:07:28,200 --> 00:07:33,960 And the green one. Low Share and Low Growth at the bottom right: 95 00:07:34,000 --> 00:07:41,480 Companies should liquidate, divest, or reposition these “dogs”. 96 00:07:45,480 --> 00:07:47,840 Summary. 97 00:07:47,880 --> 00:07:52,000 A SWOT analysis provides a comprehensive overview 98 00:07:52,040 --> 00:07:55,040 of how you can position yourself on the market. 99 00:07:55,080 --> 00:07:58,400 It can be implemented via an internal analysis: 100 00:07:58,440 --> 00:08:01,520 strengths, weaknesses, opportunities and threats. 101 00:08:01,560 --> 00:08:07,360 The Business Model Canvas facilitates the structured and clear presentation 102 00:08:07,400 --> 00:08:09,640 of your business model. 103 00:08:09,680 --> 00:08:15,320 BMC serves for the analysis of existing business models 104 00:08:15,360 --> 00:08:18,560 or for the development of new business models. 105 00:08:20,360 --> 00:08:25,080 The Boston Consulting Group Matrix is a portfolio management framework 106 00:08:25,120 --> 00:08:28,760 using four categories with its own unique symbol. 107 00:08:29,760 --> 00:08:33,920 It helps to decide where to focus resources and capital 108 00:08:33,960 --> 00:08:38,600 to generate the most value, as well as where to cut losses. 109 00:08:42,040 --> 00:08:43,720 Exercises. 110 00:08:43,760 --> 00:08:46,520 The exercises for this video-lecture 111 00:08:46,560 --> 00:08:50,040 are in the trainer's guide and the PowerPoint file. 112 00:08:51,480 --> 00:08:53,720 Thank you for your attention. 113 00:09:00,600 --> 00:09:04,040 [ELECTRONIC MUSIC] 114 00:09:10,000 --> 00:09:12,960 LTA - LiveTextAccess. 115 00:09:13,000 --> 00:09:16,320 Universitat Autònoma de Barcelona. 116 00:09:16,360 --> 00:09:20,560 SDI - Internationale Hochschule. 117 00:09:20,600 --> 00:09:25,160 Scuola Superiore per Mediatori Linguistici. 118 00:09:25,200 --> 00:09:27,960 ZDF Digital. 119 00:09:28,000 --> 00:09:32,360 The European Federation of Hard of Hearing People - EFHOH. 120 00:09:32,400 --> 00:09:36,760 VELOTYPE. SUB-TI ACCESS. 121 00:09:36,800 --> 00:09:42,960 European Certification and Qualification Association - ECQA. 122 00:09:45,560 --> 00:09:50,480 Co-funded by the Erasmus+ Programme of the European Union. 123 00:09:50,520 --> 00:10:06,280 Erasmus+ Project: 2018-1-DE01-KA203-004218. 124 00:10:06,320 --> 00:10:10,520 The information and views set on this presentation 125 00:10:10,560 --> 00:10:14,920 are those of the authors and do not necessarily reflect 126 00:10:14,960 --> 00:10:18,240 the official opinion of the European Union. 127 00:10:18,280 --> 00:10:22,720 Neither the European Union institutions and bodies 128 00:10:22,760 --> 00:10:29,200 nor any person acting on their behalf may be held responsible for the use 129 00:10:29,240 --> 00:10:33,600 which may be made of the information contained here.